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Refund Policy 

At Learnmize, we value the trust you place in us and strive to deliver the best possible learning experience through our courses, services, and digital products. This Refund Policy explains the circumstances under which refunds may or may not be issued. Please read it carefully before making a purchase.

1. General Refund Guidelines

  • All purchases made on Learnmize (courses, subscriptions, workshops, or digital products) are considered final once payment is successfully processed.

     

  • Refunds may only be issued under specific conditions outlined in this policy.

     

  • By purchasing any service/product on Learnmize, you agree to these terms.

     

2. Refund Eligibility

Refunds will only be considered in the following cases:

  1. Duplicate Payment – If you are accidentally charged twice for the same product/service, we will process a refund for the duplicate transaction.

     

  2. Technical Issues – If due to a technical error (such as payment gateway failure) you did not receive access to the purchased course/product, and our support team is unable to resolve the issue.

     

  3. Service Unavailability – If Learnmize is unable to provide the product or service you purchased (for reasons solely attributable to us).

     

Note: All refund requests must be raised within 7 calendar days of purchase by contacting our support team with valid proof (transaction ID, screenshot, etc.).

3. Non-Refundable Cases

Refunds will not be provided under the following conditions:

  • Violation of Terms of Service – If your account is suspended, restricted, or terminated due to misuse, sharing of accounts, plagiarism, or any breach of Learnmize’s policies.

     

  • Change of Mind – Refunds will not be issued simply because you changed your mind after purchase.

     

  • Partial Use of Service – If you have already accessed or consumed a part of the course/service (e.g., completed lessons, downloaded resources), refunds will not apply.

     

  • Failure to Utilize the Service – If you purchased but did not access the content or failed to use the service within the validity period.

     

  • Discounted or Promotional Purchases – Products/services bought under special discounts, offers, or bundles are strictly non-refundable.

     

4. Refund Process

  • To request a refund (in eligible cases only), please email our support team at [email protected] with your order details.

     

  • Our team will review your request and respond within 7-10 business days.

     

  • Approved refunds will be processed back to the original payment method within 7-15 business days depending on your bank/payment gateway.

     

5. No Refund on Violation

We maintain a zero-tolerance policy for violations of our Terms of Service.

  • If you are found sharing login credentials, distributing course materials, using Learnmize for fraudulent activities, or otherwise misusing the platform, your account will be immediately terminated without eligibility for a refund.

     

  • This policy ensures fairness and protects the value of our content for genuine learners.

     

6. Contact Us

We’re here to help you! If you have any questions or face any payment-related issues, please contact our support team at:

📧 [email protected]
 📞 +91‑6264 2929 56

Our team will be happy to assist you with any concerns.